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User Manuals

User Manuals (Older Models)

How do I connect my iOS device to any of the Pico Genie Impact projectors?

There are two ways of connecting to the Pico Genie Impact projectors, you can either:

Connect using a USB lightning charger cable (iPhone charger)
Connect wirelessly using screen mirroring. Ensure both devices are connected to the same Wi-Fi network, then click the Airplay/screen mirroring icon on the iPhone, choose ID "PICO-XXXXXXX".

Please note, some newer iOS devices use USB-C and will require a USB-C to HDMI adaptor (Mini HDMI for Impact 2.0) for wired screen mirroring.

How do I connect my Android device to any of the Pico Genie Impact projectors?

There are two ways of connecting to the Pico Genie Impact projectors via Android, you can either:

Connect using your phone port to HDMI adaptor
Connect wirelessly using screen mirroring. Ensure both devices are connected to the same Wi-Fi network, download the eShare app on your mobile phone, open the eShare app on your projector first then on your mobile phone, on your mobile phone connect to the projector via the eShare app (it should be named EShare-XXXX).

Impact 4.0 allows direct connection via a USB-C connection.

For more information on mirroring, see the video below:

How do I connect my laptop/PC to any of the Pico Genie Impact projectors?

If you are unable to wirelessly connect to your computer, you will need to install eShare for PC onto your projector.

You can download the eShare app here.

To install the eShare app, download the app and copy it to a USB drive, insert the USB into the projector, go to the file manager on the projector, find the app, and install the eShare app.

Alternatively, you can connect via an HDMI cable.

How do I connect my MAC to any of the Pico Genie Impact projectors?

If you are unable to wirelessly connect to your computer, you will need to install eShare for MAC onto your projector.

You can download the eShare app here.

To install the eShare app, download the app and copy it to a USB drive, insert the USB into the projector, go to the file manager on the projector, find the app, and install the eShare app.

Alternatively, you can connect via an HDMI cable.

How do I connect my Pico Genie Impact projector to a mobile hotspot?

To connect your projector to a mobile hotspot, please follow these steps:

Open the settings menu on your projector.
Navigate to the Wi-Fi settings.
Select your mobile hotspot from the list of available networks.
Enter the password for your mobile hotspot.
Confirm and connect.

My Impact projector won't connect to the Wi-Fi

If your projector won't connect to Wi-Fi, try the following troubleshooting steps:

Ensure the Wi-Fi network is functioning properly.
Check if other devices can connect to the same network.
Restart your projector and Wi-Fi router.
Verify that the Wi-Fi password is entered correctly.

If the problem persists, consult the user manual or contact customer support.

How to access a USB on a Pico Genie Impact projector?

To access files from a USB drive on your Pico Genie Impact projector, follow these steps:

Insert the USB drive into the USB port on the projector.
Open the file manager app on the projector.
Navigate to the USB drive folder.
Browse and select the files you wish to access or play.

Ensure that the files are in a compatible format for playback on the projector.

How small or large will the Impact Range / M550 project to?

The projection size of the Impact Range / M550 projectors can vary based on the distance from the projection surface. For specific size ranges, refer to the user manual for each model.

How do I use the Zoom Out function on the Impact 4.0 Plus?

To use the Zoom Out function on the Impact 4.0 Plus, access the projector's settings menu, navigate to the display or image settings, and adjust the zoom level as needed.

My Pico Genie Impact projector is out of focus or keeps trying to focus?

If your projector is out of focus or continuously tries to focus, check the following:

Ensure the lens is clean and free of obstructions.
Adjust the focus ring or focus settings on the projector.
Ensure the projector is placed on a stable surface.

If the issue persists, consult the user manual or contact customer support.

How to adjust the image (keystone correction) on the Pico Genie Impact projectors

To adjust the image using keystone correction on Pico Genie Impact projectors:

Access the projector's settings menu.
Navigate to the keystone correction option.
Adjust the horizontal and vertical keystone settings to correct the image distortion.

How to enlarge/reduce the image on the Pico Genie Impact projector

To adjust the image size on the Pico Genie Impact projector:

Access the settings menu.
Navigate to the display or image settings.
Adjust the zoom or scaling options to change the image size.

The projected image looks out of proportion on my projector

If the projected image appears out of proportion, ensure the aspect ratio settings are correctly configured. Access the settings menu and select the appropriate aspect ratio that matches the source content.

How to Loop Videos

To loop videos on your Pico Genie Impact projector:

Open the media player app on the projector.
Select the video file you wish to loop.
Access the playback settings and enable the loop or repeat option.

What to do if the remote isn't working for the Pico Genie Impact projectors?

If the remote control for your Pico Genie Impact projector isn't working:

Check the batteries and replace them if needed.
Ensure there are no obstructions between the remote and the projector.
Try resetting the remote or pairing it again with the projector.

Refer to the user manual for detailed troubleshooting steps.

How do I pair the Impact 4.0 Plus remote as a Bluetooth Remote?

To pair the Impact 4.0 Plus remote as a Bluetooth remote:

Turn on the projector and navigate to the Bluetooth settings.
Set the remote to pairing mode (refer to the remote's user manual).
Select the remote from the list of available Bluetooth devices on the projector.
Complete the pairing process as prompted.

Netflix incompatible with my projector?

If Netflix is incompatible with your Pico Genie Impact projector, consider using an external device like a Chromecast, Fire Stick, or a similar streaming device to access Netflix content.

How To Update The iMirror/AirPlay App on Pico Impact Projectors?

To update the iMirror/AirPlay app on your Pico Impact projector:

Ensure the projector is connected to the internet.
Open the app store or update center on the projector.
Search for the iMirror or AirPlay app and check for updates.
Follow the on-screen instructions to update the app.

How To Factory Reset Pico Genie Impact Projectors

To perform a factory reset on your Pico Genie Impact projector:

Access the settings menu.
Navigate to the system or reset options.
Select the factory reset option and confirm the action.

Note that a factory reset will erase all data and settings on the projector.

Why is my battery not holding charge on my Pico Genie Impact projector?

If the battery on your Pico Genie Impact projector is not holding charge:

Check if the power adapter and cable are functioning properly.
Ensure the power outlet is supplying power.
Contact customer support if the issue persists, as it may indicate a battery or hardware problem.

Projector is now projecting black and white instead of in color

If your projector is displaying a black and white image instead of color:

Check the color settings in the projector's menu.
Ensure the video source is outputting in color.
Try different cables or input sources to rule out hardware issues.

Consult the user manual or contact customer support for further assistance.

Pico Genie M550 Plus 2.0 Projector Troubleshooting Guide

For troubleshooting tips specific to the M550 Plus 2.0 model, refer to the user manual or consult customer support.

How do I connect the mouse to the Pico Genie Impact 1.0?

To connect a mouse to the Pico Genie Impact 1.0:

Ensure the mouse is compatible with the projector.
Connect the mouse via USB or Bluetooth, depending on the mouse type.
Follow any on-screen instructions to complete the setup.

Pico Genie Impact 1.0 Keeps Asking to Reboot Upon Start-Up

If your Pico Genie Impact 1.0 keeps asking to reboot upon start-up, try the following steps:

Check for any firmware updates and install them.
Perform a factory reset if the issue persists.
Contact customer support for further assistance.

Pico Genie Videos

For a collection of Pico Genie videos, visit the following link.