Christmas Open Times and More Info
Our offices are closed from Tuesday 23 December to Sunday 4 January (inclusive).
Orders will not be dispatched during this period. Shipping resumes on Monday 5 January.
Emails and live chat are not monitored regularly over the Christmas break.
However, you can still access support and information via:
AI Live Chat: https://picogenie.co.uk (bottom left of the site)
FAQs: https://picogenie.com/pages/faqs
For general troubleshooting, you may also find:
ChatGPT: https://chat.openai.com
Google Gemini: https://gemini.google.com
We will respond to your enquiry as soon as possible after we reopen.