Shipping / Delivery
IMPORTANT NOTICE DURING JULY / AUGUST
Due to holidays at specific periods in August there will be NO NEXT DAY DELIVERY AVAILABLE IN THE UK and overseas deliveries will require an additional 4 days handling time to the standard times. Delivery times will also show at the final checkout page, if not refer to the guide below.
From 11.30pm Sun to 31st August
UK DELIVERY - 1 to 3 days (Next Day not guaranteed)
OUTSIDE UK - An additional 4 days handling time
Standard cut-off for placing orders is 3.45pm
You may see rates quoted as Fedex or UPS but its more likely it will ship as Fedex even if the rate quoted is Fedex. It will be confirmed in the tracking number sent to you.
Cut off times for shipping (UK TIME BST/GMT): 4:00PM
| Country | Courier* | Delivery Speed | Courier / Costs | Note |
| United Kingdom | Fedex | 1 -3 Working Days Delivery |
Fedex / Royal Mail From £2.99 to £9.99 |
Accessories £2.99 inc vat * Accessories to Ireland £4.99 (3 - 5 Business Days) |
| USA & Canada | Fedex | 2 to 5 working days | From £23.38 | For accurate shipping costs, add the product to the checkout and fill out your address Calculate any Duties & Taxes (if outside UK) |
| Northern Ireland | Fedex | 2 to 3 working days | From £9.68 | |
| European Shipping Rates | Fedex | 2 to 5 working days | From £11.03 (Was £15.88) Saves 30% |
|
| Rest of World Shipping Rates | Fedex | 3 to 7 working days (Rest of world) | From £22.09 (Was £37.02) Saves 67% Calculated based on country, dimensions and weigh |
Delivery Terms
We reserve the right to charge for any postal surcharges levied by the courier eg for non mainland UK, Highlands and Islands.
* Some items may also be shipped via Fedex, TNT, DHL, DPD and some accessories are shipped via Royal Mail.
Delivery Notifications / Signing
If you can provide a mobile number and/ or an email address when you place your order, you will receive a notification of delivery.
Fedex Collection Centres
If your package is shipped via Fedex , customers at residential addresses can REDIRECT a delivery to a Fedex ACCESS POINT (collection point) of their choice if they are not going to be in. You can notify them by email or text.
Find your nearest collection point https://local.fedex.com/en-gb
EU & Outside UK & Taxes (more Tax info here)
Since January 1st 2021, post Brexit, all goods sold outside the UK will be sold excluding taxes.
For more information on taxes, the shipping process and examples please SEE TAX SECTION FOR MORE INFO.
Shipping Terms
Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. Delays are rare to our courier services but they can happen especially in busy periods and no refunds can be made for delays to any postal service whatsoever. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries. We reserve the right to change the courier services at any time.
All items are subject to stock availability and we reserve the right to cancel any item ordered at any time and provide you with a full refund.
When we deliver your items to you will be asked to sign for the goods to acknowledge that you have received them. If your goods fail to arrive within 28 days of dispatch, you will have the option of either a full refund or a replacement shipment as soon as we have investigated with the courier.
Where an incorrect address has been given to Personal Projector Limited we reserve the right to charge for any extra carriage costs incurred.
Claims for damage, delivery discrepancy etc. should be made within 24 hours of delivery and any photographic evidence should be immediately submitted. Claims will not be accepted after 24 hours. Please sign the consignment document 'UNCHECKED', as we cannot otherwise accept any claims for damage in transit.
PO Box Deliveries
Deliveries are made by courier and require a signature on delivery, for this reason, it is not possible to deliver to a PO Box address. However for certain products you can re-arrange delivery to a Fedex Access Point location (please enquire). You can use the access point as the delivery address. To find your nearest worldwide access point visit https://local.fedex.com/en-gb. You will be notified once it arrives by text or email.
If a PO address is used in the address and it is returned to us you may need to pay for the redelivery costs (if no Fedex access point is assigned by you). This applies particularly to Cyprus or countries where PO box is used as standard term on the address.